About ObviExtended Warranty

Frequently Asked Questions About Obvi Warranties

By January 14, 2020 August 4th, 2020 No Comments

 

How does Obvi handle my claims? How do I make a claim?

In the event of a claim you can take your vehicle to any licensed repair facility in North America, including dealerships, and instruct them to forward the estimate to claims@obvi.ca. Once received, we will review the claim, approve it and pay the shop directly. It’s that easy! Don’t forget: any licensed repair facility is happy to accept payment from Obvi on your behalf!

Will Obvi provide a refund or incentive for not making a claim?

Obvi is proud to have reinvented vehicle warranties at a fair price without one of the most clever marketing tools ever used: the no-claims bonus.  The deck is stacked in favour of any provider making claim to a refund on insurance. It contradicts the fundamental principle of how insurance works — losses of the few paid by the many. If everyone received a refund for not filing a claim that would mean those who did make a claim would have paid more in premium than claims would ever hit. Read our blog here for a complete breakdown.

Where can I see what is covered? What do Obvi warranties cover?

The Obvi program offers full comprehensive coverage that is subject only to exclusions — this is how the original manufacturer’s warranty is usually issued. With Obvi you receive a full comprehensive policy with an easy-to-understand list of excluded components. Beyond that, you are covered for any failure that isn’t explicitly excluded, making this the broadest form of coverage you can buy. You can check out our warranty web page for more details about our program, including a simple PDF of some of the exclusions.

Is my Obvi warranty insured? How does that protect me?

Yes! All of our policies are insurance policies that are backed by a licensed and financially stable insurance company. When purchasing a warranty with a multi-year lifespan, the financial stability and ability to pay claims throughout the life of the policy is of utmost importance. With an “A”-rated Obvi warranty in hand, you can rest assured that your claims will be covered throughout the full term of the policy.

Does Obvi have a deductible?

Our warranty policies may have a deductible of $100 for any one warranty claim. Please refer to the terms and conditions in our policies for more information.

Why are cancellation and transfer options so important?

People’s needs change, and Obvi recognizes that. Any of the manufacturer-backed extended warranties are not insurance policies and are typically fully earned after 15-60 days. This is one of the biggest disadvantages of buying a manufacturer’s extension.

Why are Obvi warranties so much less than other options?

Obvi has streamlined the entire automobile warranty experience to make it easy and affordable. We sell our policies exclusively online, without any dealer markup or fees.  This allows us to offer our best price and coverage upfront.

When do Obvi policies expire?

We offer multi-year and kilometer options so its best to get a quote or speak with an agent to find out what will work for you. Most manufacturer warranties are for 3 years.

When it the best time to buy? Can I finance my warranty?

The best price possible is always when the vehicle is new, and you will pay more when the vehicle is about to come off warranty. We provide you with options about how to pay, including financing for up to 3 years. Please connect with an Obvi agent to learn more.