Extended Warranty

Frequently Asked Questions About Insuring Off-Warranty Vehicles

By August 17, 2020 No Comments

Are you interested in purchasing an extended warranty for your off-warranty vehicle, but still have questions about what is available to you and how the coverage works? You’re certainly not alone.

We here at Obvi recently launched our brand-new off-warranty program, and we want interested customers to be as knowledgeable about the program as possible before deciding to buy. Here are some answers to some of the most important questions:

 

Why do I need to get an inspection?

Insurance fraud is a real issue, and we need to ensure that all vehicles we cover are safe to do so. By filtering out problem vehicles prior to issuing policies, we are better able to provide industry-leading claims service to all of our customers.

 

Which vehicles need an inspection?

If your manufacturer’s full comprehensive warranty has expired (most are 3 years/60,000km or 4 years/80,000 km) you will need an inspection from Obvi to purchase a warranty. New vehicles still under warranty do not require inspections.

 

Why do I have to use Obvi and its partners for my inspection?

Streamlining all of our inspections through one trusted mechanic partner provides consistency and makes our claims process faster and more efficient for customers. We also want all of our customers to have the luxury of working with a mobile mechanic that comes right to their home or workplace. Additionally, some dealerships don’t always take the inspection process seriously because they are more focused on closing sales.

 

Do I need to have a quote before I can get an inspection?

Yes. A discounted inspection rate is available to those who want to get a warranty for their vehicle. Get a quote for your vehicle before booking your inspection.

 

Where can I get my vehicle inspected?

Inspections come to you! Your vehicle inspection can be done at your place of work or your home.

 

How much does the inspection cost?

Inspections are offered at a discounted rate of $129 (plus taxes).

 

What cities and provinces do you offer inspections in?

We are currently only able to serve the greater municipal areas of Edmonton and Calgary in Alberta, and the Lower Mainland of British Columbia for inspections. If you are able to travel to these locations we can set up an appointment; otherwise, we will look to expand our locations in the future.

 

If I don’t live in Calgary, Edmonton or the Lower Mainland, could I still drive to one of those areas for an inspection?

Yes, it’s possible to go to these areas for a scheduled inspection. Please plan ahead to determine a safe place to meet the mechanic.

 

What does the inspection include?

Certified mechanics perform a 147-point inspection. You will receive the results of the inspection electronically. The inspection includes:

  • Thorough inspection of the vehicle’s mechanical, cosmetic and electrical systems
  • Identify existing conditions
  • Identify potential safety and financial problems
  • Wheels will be taken off, vehicle raised and then taken on a test drive

 

What happens if the inspection finds an issue?

If your vehicle has an issue that would be covered under warranty you will need to get it repaired before you can purchase a warranty. This doesn’t apply to excluded items like tires, rims, body panels, etc. Our partner mechanics can also help with the repairs for you at the time of inspection.

 

How do I know that Obvi will be there when I need them?

Obvi is an online-based company, so we are more reliant on showcasing positive reviews to attract new customers than dealerships are. We take customer service very seriously and will work diligently to ensure that all of our customers are satisfied with their experience with us. We are also a licensed insurance broker, so we are bound by provincial and federal regulations, and this policy is underwritten by an A-rated insurance underwriter.

If you still have other questions, please visit our website to chat with a live agent, or schedule a phone call with us for a time that is convenient for you.