Category

Extended Warranty

Insurance Policy or Vehicle Service Contract?

Insurance Policy or Vehicle Service Contract?

Vehicles today are increasingly complex especially with all the electrical components, and Canadians are looking for more and more solutions to protect their investment. For decades we have all associated the term “bumper to bumper” with new vehicle warranty and while it remains undefined, the term suggests that everything between the bumpers is covered under warranty. In reality, you will be hard pressed to find it in writing from any of the major vehicle brands today or any insurance policy.

Extending the manufacturers’ warranty

Vehicles come with a 3 year 60,000KM or 4 year 80,000KM depending on the manufacturer, with a few 5 year 100,000KM warranties available and are usually referred to as “New Vehicle Warranty” or “New Vehicle Limited Warranty”. When it’s time to extend the warranty, a consumer can decide between an independent insurance policy or vehicle service contracts (VSC) from the manufacturer. Be aware that a VSC is different from the original manufacturers’ warranty, it isn’t an extension of the exact same thing and they can be open to a lot of interpretation. Here are some examples of what you will be looking at:

– OBVI Mechanical Breakdown Insurance Policies
– GM Total Plus (VSC)
– BMW Certified Series (VSC)
– Mercedes Benz Certified Series (VSC)
– Toyota Extended Care Plan (VSC) (available in Silver, Gold and Platinum)
– Acura Plus Plan (VSC)
– Honda Plus Plan (VSC)
– Ford Care (VSC) (which has many different levels of coverage)
– Audi Certified Plus (VSC)
– Other third party providers of VSC and insurance

The list goes on and on. So how do you know which warranty to chose? Let’s face it, the automotive industry is a marketing giant and when it comes to the extended warranty they have great brochures often listing hundreds of components you have never heard of. But the reality is you should be most concerned with what’s NOT covered to make the decision. After all, when you need to make a claim the brochure is out the window and the small-print policy wording is called upon. It’s time for a transparent approach to extended warranty, one which provides great coverage all with easy to understand exclusions.

Does buying an extended warranty from the manufacturer provide “bumper to bumper” coverage? No. Canadians need to read and understand the policies and beyond the coverage should be considering the following when buying an extended warranty:

– Financial stability, usually best served by an insurance policy.
– Can you transfer at a dealer? The most common way to sell your vehicle
– Are you getting warranty advice from the warranty provider?
– Where can the vehicle be repaired?
– Does it include more than 160,000 KM in coverage? How many extra years does it provide?
– Who is assisting you during a claim?

To summarize; Bumper to bumper is another way of wording Extended Auto Warranty. It doesn’t literally mean that EVERYTHING is included, although it sounds like it. Always make sure you know whether you are looking at an insurance policy or a vehicle service contract, that you understand what you are reading and are happy with what is covered.

Find more information on Obvi’s Extended Warranty or get a quick online quote here.

Best Extended Car Warranty Company

Best extended car warranty company

Best extended car warranty company

When buying your extended car warranty, it’s important to make sure you have chosen a trustworthy and reliable company. How do you know what is the best extended car warranty company?

Understand the market

It’s a good idea to do some research and understand what is going on at an industry level when researching a company. For example, when looking for the best extended car warranty company, you need to understand that there are different places selling car warranties with differing motives.

The traditional method of car warranty sale in Canada is through the dealership when purchasing your car. However, this can come with many issues as salesmen are often motivated by making a quick high-pressured sale as they could earn up to 75% commission on extended warranties. They are not the business that will be dealing with you in the event of a claim and generally don’t have expertise in the product they are actually selling. The other option is going with an online company which are becoming more common. Many negative issues can be eliminated going this route. There is low sales pressure, you can deal with the same company when making a claim and cut out the middleman taking that big fee that you used to pay. When researching a new vehicle and warranty and the company providing it, it’s important to see the bigger picture and understand what kind of warranty you are getting and what process you are comfortable dealing with.

Word of mouth

If people you know and trust are telling you that they have had a great experience, this is a good way to get an introduction to a company which you can then find more information about online. Particularly when a company is new, word of mouth is really important because a new company may not have a lot of reviews yet.

Read reviews

Always check for reviews and read as many as you can! It’s important to see what customers are saying about a company, and whether or not they had a good experience. Having a few negative reviews isn’t necessarily a bad thing, after all you don’t know how trustworthy the reviewer is, but check to see if the company responded. An offer to resolve the issue, offer an explanation and apologise is better than ignoring the bad review. However, if there are numerous bad reviews and there is a recurring theme, be aware that you might experience the same issue.

Chat with or call them

Don’t hesitate to get in touch with the company if you have questions. A good extended car warranty company will respond quickly and have helpful customer service agents that are experienced and able to help you. If you don’t find that this is the case, it might be a warning sign!

We think Obvi is the best extended car warranty company

Obvi is completely changing extended car warranties in Western Canada. It’s eliminating all of the pain points that customers experience when buying at the dealer and providing warranties at a fair price by bringing it online. Obvi extended warranties provide a low pressure engaging process where you can take your time to research and readthe easy-to-understand policy.

Find out more info about Extended Warranties here or get a quick & easy quote now.

What we learned in 2018

What we learned in 2018

As 2018 has ended, Obvi enters 2019 with an exciting milestone – we now help Canadians save over $1,000,000 each month by going online for Extended Auto Warranty and GAP Insurance.  As we prepared last year to launch a game changing platform to deliver comprehensive coverage at a fair price, we knew it wouldn’t be easy given some of the stigma facing the industry from decades of poor contracts and sales practices. Whilst looking forward in 2019, we also wanted to share the most talked about changes we implemented in 2018:

Value of KMs.  So many Extended Warranties have short term options, but this fails to recognize that you are investing in the future of your vehicle. With coverage up to 175,000 KM and a transfer clause, Obvi recognizes the investment made in your vehicle. Even if you expect to sell or trade your vehicle after 5 years, a 7 year/175,000KM policy drastically increases the value of your vehicle.  Without the KMs, the value of a warranty diminishes greatly.

The actual role of an auto dealer.  The role of the dealer is to sell another insurance providers’ Extended Warranty and GAP Insurance products, which are probably the only insurance products today that allow for a point of sale commission of 2 or 3 times the actual premium – it only makes sense to cut out the middleman to deliver customers fair pricing.

Realtime advice that counts. It is important for the team at Obvi that we can communicate instantly through our instant chat system to answer questions and service our customers. What separates Obvi’s advice is that you are speaking with licensed insurance advisors from the same office that will see you through a claim.  This service model creates a culture that not only celebrates new customers but those same customers who are satisfied with a claim.

Reviews. The reality is that insurance, or any financial product for that matter, isn’t something customers like to review or blog about.  Launching a new brand with a product that might not be called on for many years makes it even more interesting.  Our mission is simple – create a trusted and transparent brand that’s focused on bringing value and a better experience to customers. We see it as important to stay engaged and present on social media, Google, and places like the Better Business Bureau to grow trust and allow customers to see how we are doing.

Warranty as an Insurance Policy? Most Canadians don’t associate vehicle warranty as an insurance policy, but it is a requirement in most provinces today. The insurance industry is highly regulated to ensure that customers are treated fairly – especially when it comes to claims.

We live in an online world. Everything we do has an online option so why doesn’t this come to mind with insurance?  The Insurance industry is caught between legacy players fighting to hang on and innovators like Obvi creating real time solutions for Canadians. Major banks in Canada simply embraced and promoted the benefits of technology, where as the Insurance industry hasn’t been so ready to change.

It was recently reported that residents of British Columbia could save $434,000,000 if ICBC could create an online solution – will they innovate and find a way to pass along the savings? We hope so, just as we are doing with our specialty products.

What’s the best extended car warranty in Canada?

best extended car warranty canada

What’s the best extended car warranty in Canada?

Some people may not be too familiar with extended auto warranties, and if you are, you  probably associate it with spending hours in the finance office of the dealership when buying a car going through a confusing sales process. Traditional sales processes and the extended warranty products themselves that have been on the market in Canada have created numerous pain points to extended warranty for consumers. Thats why we think Obvi is the best extended car warranty in Canada, because we have taken those bad points and eliminated them. To  prove it, lets start with what some of the negatives about extended car warranty in Canada are, and how Obvi has changed them:

  • I don’t understand the policy. Many policies being sold are full of technical jargon that might leave you confused. The sales brochures and policies themselves often list hundreds of components that are covered or not covered, the average person really cant tell what they are getting. With Obvi, the policy is easy to read and understand and put in simple terms.
  • You pay a lot for extended warranty at the dealership – Absolutely true. That’s why Obvi is great. Obvi cuts out the middleman meaning no dealer commission and you can go online directly to Obvi avoiding the difficult sales process. Obvi policies are priced fairly, and you save money.
  • The company could go bust and I lose out. We all know what happened to Sears, and it’s true – a warranty contract from the retailer isn’t always as reliable as it once was. However, Obvi sells an insurance policy and not a warranty contract. This means you are covered under detailed government financial regulations and a financially stable insurance company.
  • What if my needs change? Obvi has created the only extended warranty in Canada that can transfer through a dealer trade.  What this means is that even if you don’t use the warranty, you can get a better sale or trade value with an Obvi warranty being transferred to the next owner. If something happens and your vehicle is a write off, then there are cancelation and refund provisions in the policy.

Obvi – the best extended car warranty in Canada

Obvi is disrupting the market in Canada by bringing Extended Warranty online and saving Canadians money. Going online to purchase extended car warranty gives the consumer so many advantages and is one of the reasons  Obvi is the best extended car warranty in Canada. Here are some of the advantages of going online;

With online insurance you can shop where you like, when you like, can better pick and choose your coverage and can easily compare what different companies are providing.

Who wants to waste time calling for quotes or traveling to an office to meet in person when everything can be done in minutes online?

By going direct, the extra commissions can be removed saving you money.

An online policy will allow you to see and understand all features of what you are getting. In addition, you can review the reputation of the company issuing the policy.

A good online broker will make it easy to connect and answer questions and provide a level of advisory to complete a policy purchase. You shouldn’t have to waste time and worry about getting your questions answered.

Find out more about Obvi’s extended warranty and get a free quote.

Should I buy extended warranty on my car?

Should I buy extended warranty on my car?

Extended warranty can be great – it gives you peace of mind that if something breaks on your vehicle, you can claim back the money for the repair, which could otherwise be very costly. Obvi is changing the way that extended warranty is brought to the market in Canada, meaning that some of the negative ideas people had about extended warranty no longer exist with Obvi.

We want to bust the bad points and show why Obvi is the one and only company you should come to for extended warranty in Canada. Should I buy extended warranty on my car? With Obvi, yes you should.

Should I buy extended warranty on my car? Obvi busts the bad points

We are going to break down some of the negative things people say about extended warranty and explain why Obvi is different:

  1. The company could go bust and I lose out. We all know what happened to Sears, and it’s true – a warranty contract from the retailer isn’t always as reliable as it once was. However, Obvi sells an insurance policy and not a warranty contract. What this means is that whatever happens to Obvi, you’re covered by the insurer.
  2. You pay a lot for extended warranty at the dealership – Again, absolutely true. That’s why Obvi is great. Obvi cuts out the middleman meaning no dealer commission and you can go online directly to Obvi, which is why we are priced lower and you save money.
  3. I don’t understand the policy. With lots of companies, you are given a policy full of technical jargon that might leave you confused with hundreds of components covered or not covered. With Obvi, the policy is easy to read and understand and put in simple terms.
  4. What if my needs change? Obvi has created the only extended warranty in Canada that can transfer through a dealer trade.  What this means is that even if you don’t use the warranty, you can get a better sale or trade value with an Obvi warranty being transferred to the next owner. If something happens and your vehicle is a write off, then there are cancelation and refund options.

Who is extended warranty for?
Obvi extended auto warranty for your car, truck, or SUV can take your comprehensive coverage up to 7 years or 175,000 km, whichever comes first. Eligible vehicles in British Columbia, Alberta, Saskatchewan, or Manitoba must have 30 days or 1,000 km of remaining manufacturer’s auto warranty. So, if you fall within these limitations, then extended warranty is definitely an option for you.

Should I buy extended warranty on my car?
Vehicles are becoming more and more complicated and it doesn’t take long to realize a return with a properly priced extended warranty. You’ll have peace of mind so no need to worry. With Obvi, you won’t pay the dealership commission meaning you will again save money, and because you are buying an insurance policy, you know we will be around when you need us. Even if you don’t use the warranty while you own the car, you can still realize a return from higher resale value on the vehicle! Find out more and get a free quote now.

Warranty Contract or Insurance Policy

Warranty Contract or Insurance Policy

Warranty Contract or Insurance Policy

Extended Warranty is something that customers know and love, a one-time investment in future peace of mind.  But what happens when the company you have purchased from goes bankrupt? And what steps can be taken to ensure you are covered no matter what?  Most extended warranties are long term, 3,4,5,6 or 7-year extended warranties which in this rapidly changing retail world should have consumers concerned about the financial stability of anyone providing an extended warranty.

With the recent bankruptcy of Sears and the demise of others like Future Shop, customers need to be reminded that a warranty contract from the retailer isn’t always as reliable as it once was. The auto industry was saved by gov’t bail outs after the 2008 Financial Crisis and with the North American automobile market is struggling to find ways to keep new buyers coming through the doors, it only creates more concern for warranty purchases.

Lets breakdown the two forms of warranty available in the market:

Manufacturer’s Extended Warranty Contract (Service Contract)

Dealers are heavily incentivised to sell the manufacturer’s extension of your vehicle warranty.  There is no standard format, wording or regulatory framework around this method of extended warranty. Most importantly, there is no monitoring of the financial stability or ability to pay the claims.

Insurance Policies – Extended Warranty

Consumers have the option of purchasing an insurance policy to extend the warranty of their vehicle. In fact, many dealers are selling third party insurance policies with excessive markup while the customer isn’t aware they can look online.

With the help of Obvi Inc. this can be done without paying dealership commission, which is how you save money. When you receive advice from Obvi, it’s good to remember that this is the same company that would handle your claim.

Obvi sells insurance policies, and unlike some where you are locked in after 30 days, if an event happens such as your car is stolen, you do have the option to cancel. Obvi gives you a plain and simple insurance policy that is easy to understand without technical jargon and is built to pay claims.  Our motto – if it’s not excluded, it’s included! With very few excluded components, this is great for customers given the significant savings and long-term financial stability.

If you’re looking to save money and not pay the middle-man, and want to know that you will be paid in the event of a claim, Obvi Inc is the perfect solution. Get a quote today.

Buying Insurance Online

6 Reasons Why Canadians Should be Buying Insurance Online

Almost everything these days has moved online, some things faster than others. There is no doubt there are many advantages to moving to the online world be it in banking, retail sales, social networking, news and just about any other thing in our lives. But some things have been much slower to move online than others, which brings us to insurance. Most of us are still buying our insurance like it’s 1999. Lately there has been a big push for home and auto online but what about all the other products out there? Most of the European insurance industry is light years ahead of Canada as less than 5% of insurance is currently transacted online in Canada.

Going online is the best

Traditional insurance sales will try to scare you away from online by pushing that you don’t really know what you are getting, your policy isn’t custom tailored to you, and you don’t get the benefits of an expert that knows the product. But are you really getting that now and will you really be losing any of that? Here’s why you should be buying insurance online.

Reason #1- Control

With online insurance you can shop where you like, when you like and can better pick and choose your coverage. You don’t have to rely on the traditional channels that sell one or two companies’ products. It’s also easy to check a company’s reputation and level of service. You can also easily compare what different companies are providing.

Reason # 2- Your Time

In our fast-paced world, you don’t have time to shop around for your insurance using the old methods of calling and asking for quotes, waiting for a response, and having to decipher what coverage you are getting. You can also shop on your own time when its convenient for you rather than a company’s office hours.

Reason # 3- Your Money

Buying insurance is often a necessity for a variety of reasons but why pay so much more for something because of outdated processes? Technology has drastically cut the amount of hands that are needed to get you the best possible coverage. By going direct, the extra commissions can be removed saving you money.

Reason # 4- Less paperwork

Processes can be streamlined, and information kept digitally. Ever want to know what’s covered on your policy and tried to find that renewal document you received last year? Online forms are interactive and can help eliminate unnecessary lines of questioning. You can upload supporting documents without the need to photocopy, courier or mail.

Reason #5- Transparency

An online policy will allow you to see and understand all features of what you are getting. In addition you can review the reputation of the company issuing the policy. Always remember to carefully review policies and if something isn’t clear engage the chat bot who is a live insurance agent.

Reason # 6 Easy access to complete policy details

A good online broker will make it easy to connect and answer questions and provide a level of advisory to complete a policy purchase. When going through the quote process, you should be able to carefully review what coverage you are getting and do it when its convenient for you. Again, always remember to carefully review policies and if something isn’t clear contact the company and ask.

So there you have it; Canadians should be buying insurance online. It’s simple, convenient for you and can save you a lot of money. Get started today with a quote from Obvi.

Which Cars Have The Best Warranty?

When researching your next new or used vehicle purchase it’s a good idea to consider which one comes with the best vehicle warranty. All new cars, trucks, and SUVs come with a manufacturers comprehensive and powertrain warranty.  Most comprehensive manufacturer warranties are 3 years/60,000 km or 4 years/80,000 km with powertrain coverage generally being longer. Whats the difference between comprehensive and powertrain?

Comprehensive Warranty Powertrain Warranty
·        Covers defects in workmanship on most all working parts of the vehicle such as electrical, fuel systems, air conditioning ·        The powertrain warranty covers the parts of a car that provide power and make it move. This is the engine, transmission and drivetrain.

 

Other types of vehicle warranties included from the manufacturer:

  • Hybrid/Electrical powertrain coverage is also provided for a separate term and varies amongst automakers, but most are around 8 years/160,000km.
  • Roadside assistance is also included with new vehicles and ranges anywhere from 3 to 6 years or 60,000km to unlimited km’s.
  • Some manufacturers provide varying terms of coverage for certain components such as emissions, radio systems, batteries and other wear parts.
  • Manufacturers include varying terms of rust perforation warranty on new vehicles.

Its important to read the fine print of any warranty and understand the various levels of coverage.

Which car comes with the best car warranty in Canada? That goes to Mitsubishi offering the overall best vehicle warranty at terms of 5 years/100,000 km for the comprehensive coverage and the best powertrain warranty at 10 years/160,000 km.  You can decide for yourself which car company has the best vehicle warranty depending on what your needs are. A list of the current coverage each manufacturer offers for its comprehensive and powertrain warranties is provided at the end of this blog to help you determine which car has the best warranty for you.

Regardless of the type of vehicle considered, you may notice that all the manufacturers warranty’s have something in common: coverage generally expires long before it is truly needed.  Each manufacturer has determined when they can offer protection without having to charge for it and this equates to what is known as manufacturers warranty. Once the time or distance allowed has been exceeded, an extended warranty is needed for further coverage.

What’s the best extended car warranty? We have discussed this topic in previous blog posts to some extent but here are some additional things to consider. Automotive retailers are in a position to offer:

  • A third-party warranty, most likely in form of an insurance policy
  • Extended coverage from the manufacturer, most likely in a “service contract”

What is often misunderstood at this point is that the automotive dealer is selling a policy or contract for which they have no overview or administration role in the event of a claim. The sales agent has a laundry list of tactics and years of sales training to earn a commission. Car buyers should look online for alternatives and ask a lot of questions. Don’t feel pressured to immediately buy the extended warranty at the time your purchasing your new vehicle.

Here are some things you should be concerned about:

  • Transfer/Cancellation options– your needs are always changing does your warranty support that?
  • Time and Distance –Don’t let years of coverage trump KM’s. Make sure the extended warranty doesn’t expire before 160,000 Km’s
  • Offer of a “no claim credit”– If it sounds to good to be true it usually is. Typically you pay a premium for this and getting the money back is rarely a straightforward process and might require the purchase of a new vehicle from the same dealer.
  • Fine Print– You mostly need to be concerned about what isn’t covered – fancy brochures won’t be brought out when a claim happens.
  • Price– Shop around, rarely do you get a reasonable price for extending a warranty at a dealership.

Find out more about Obvi and our Extended Warranty and get a free quote now.

Should I buy the extended warranty for a used car?

Should I buy the extended warranty for a used car

Should I buy the extended warranty for a used car?

 

Extended auto warranty can be excellent peace of mind when buying a new or used vehicle, but is a used car extended warranty worth it? Where is the best place to buy an extended warranty for a used car?  The reality is that vehicle repairs can be hard on your wallet and while maintenance helps, sometimes you just can’t avoid these expensive repairs.  A good extended warranty is an excellent option when getting a used vehicle but here are a seven important things to consider:

1.Stability: Dealers will likely have the option to sell you a “warranty contract” vs the insurance policies offered by independent providers. Insurance policies have several advantages with financial stability and ability to pay claims topping the list.

2. Cost: Peace of mind is great but at what cost? Like most products sold in the dealer finance office, you have the option of looking around to avoid the often large commissions.  The question ” Should I purchase extended warranty on a used car? ” often comes down to cost vs benefit. Shop around, it can save you a lot of money.

3. What’s covered (or not): Warranty providers have been famous for lavish brochures listing what is covered, but the real question is: what’s not covered? Considering most of us can’t name the components that make up our vehicle how do you know what isn’t included? Look for warranties based on what isn’t covered much like you would with house insurance.

4. Repair Shop: You deserve the right to choose where your vehicle is repaired. The choice should be yours whether it’s your local dealership or favourite repair shop. Should you choose to get extended warranty on a used car, make sure you have that option.

5. Transfer and Cancellation: Life changes quickly and an extended auto warranty is a long term investment. A good product will allow for transfers and cancellations if need be.

6. Eligibility: Extended warranties are often difficult and more expensive to purchase after the manufacturers comprehensive warranty has expired so if you are considering a used vehicle find out it if it has a 3 year/60,000 km, 4 year/80,000 km, or 5 year/100,000 km comprehensive warranty that is still valid. If it does you can extend it with a product that makes sense.

7. Term: Make sure the length of the extended car warranty gets you maximum value for the price. Considering most major mechanical breakdowns occur after 5 years and 100,000 km, paying many thousands of dollars for a warranty that doesn’t go beyond just isn’t worth it.

Buying an extended warranty on a used car should be a straightforward and easy process that doesn’t come with a lot of confusion, cost, and regret. Should you decide to buy extended warranty on a used car avoid aggressive sales pitches and do some research before committing.

See our extended warranty page for more information and try an instant quote.

Transfer and Cancellation Clauses: What you need to know

extended car warranty transfer

The importance of a transfer and cancellation clause

 

A purchase of a mechanical breakdown insurance policy is an investment in the future of your vehicle. Your needs and situation are always changing which is why the transfer clause is such an important feature of any warranty product when you go to sell your vehicle.

So what are your options?

Transfers

  • No transfer clause- Some warranties are sold at the time of purchase for up to 7 years and if you end up selling the vehicle before coverage kicks in the warranty purchase will vanish.
  • Private sale transfer- This is the most common clause. If you sell the vehicle privately it can be transferred. The biggest flag here is that vehicles are not often sold privately in today’s world. This clause specifically excludes dealer trades.
  • Transfer at any sale- In this case you have the ability to negotiate a better sale or trade value recognizing the additional investment in the mechanical performance of your vehicle.

Cancellations have even less wiggle room due to complicated regulations (or lack-of):

  • Warranty Contract- Manufacturer’s extended warranty is often done through a contract. Most of these contracts include a stipulation that it becomes non-refundable after 30 or 60 days. Since these are not regulated insurance policies there is no requirement to have cancellation clauses. Your hands are tied.
  • Insurance Policy- Third party warranty providers sell mechanical breakdown insurance that is subject to a cancellation provision during the policy term. You have options here.

With mechanical breakdown insurance policies Obvi has redefined the standard in automotive warranty while protecting your investment. We are vehicle owners too and we’ve been in the same situations you have. Get an instant quote on our website today and you’ll discover the cost savings, but also the transparent and fair policy we provide.