Frequently Asked Questions About Insuring Off-Warranty Vehicles
Are you interested in purchasing an extended warranty for your off-warranty vehicle, but still have questions about what is available to you and how the coverage works? You’re certainly not alone.
We here at Obvi recently launched our brand-new off-warranty program, and we want interested customers to be as knowledgeable about the program as possible before deciding to buy. Here are some answers to some of the most important questions:
Why do I need to get an inspection?
Insurance fraud is a real issue, and we need to ensure that all vehicles we cover are safe to do so. By filtering out problem vehicles before issuing policies, we are better able to provide industry-leading claims service to all of our customers.
Which vehicles need an inspection?
If your manufacturer’s full comprehensive warranty has expired (most are 3 years/60,000km or 4 years/80,000 km) you will need an inspection from Obvi to purchase a warranty. New vehicles still under warranty do not require inspections.
Why do I have to use Obvi and its partners for my inspection?
Streamlining all of our inspections through one trusted mechanic partner provides consistency and makes our claims process faster and more efficient for customers. We also want all of our customers to have the luxury of working with a mobile mechanic that comes right to their home or workplace. Additionally, some dealerships don’t always take the inspection process seriously because they are more focused on closing sales.
Do I need to have a quote before I can get an inspection?
Yes. Get a quote for your vehicle before booking your inspection so you know what to expect.
Where can I get my vehicle inspected?
Inspections are done at our partner Fountain Tire locations. In some cases, your vehicle inspection can be done at your place of work or your home via our mobile mechanic partners.
How much does the inspection cost?
Inspections are roughly $149-169 (plus taxes) depending on the location.
What cities and provinces do you offer inspections in?
We offer inspections anywhere there is a participating Fountain Tire location.
What does the inspection include?
Certified mechanics perform a comprehensive multi-point inspection of the entire vehicle. You will receive the results of the inspection electronically. The inspection includes:
- A thorough inspection of the vehicle’s mechanical, cosmetic and electrical systems
- Identify existing conditions
- Identify potential safety and financial problems
- Wheels will be taken off and the vehicle raised
- A test drive
What happens if the inspection finds an issue?
If your vehicle has an issue that would be covered under warranty you will need to get it repaired before you can purchase a warranty. This doesn’t apply to excluded items like tires, rims, body panels, etc. Our partner mechanics can also help with diagnosing the repairs for you at the time of inspection.
How do I know that Obvi will be there when I need them?
We take customer service very seriously and work diligently to ensure that all our customers are satisfied with their experience with us. If you still have other questions, please visit our website to chat with a live agent. Or schedule a phone call with us for a time that is convenient for you.