How does Obvi handle my claims? How do I make a claim?
In the event of a claim, you can take your vehicle to any licensed repair facility in North America, including dealerships, and instruct them to forward the estimate to claims@obvi.ca. Once received, we will review the claim, approve it and pay the shop directly. It’s that easy! Don’t forget: any licensed repair facility is happy to accept payment from Obvi on your behalf!
Will Obvi provide a refund or incentive for not making a claim?
Obvi is proud to have reinvented vehicle warranties at a fair price without one of the most clever marketing tools ever used: the no-claims bonus. The deck is stacked in favour of any provider claiming to provide a refund on insurance and the end of its term. It contradicts the fundamental principle of how insurance works — losses of the few paid by the many. Suppose everyone received a refund for not filing a claim. That would mean those who did make a claim would have paid more in premium than claims would ever hit. Read our blog here for a complete breakdown.
Where can I see what is covered? What do Obvi warranties cover?
The Obvi program offers full comprehensive coverage that is subject only to exclusions — this is how the original manufacturer’s warranty is usually issued. A copy of our policy is provided when getting a quote. With Obvi you receive a full comprehensive policy with an easy-to-understand list of excluded components. Beyond that, you are covered for any failure that isn’t explicitly excluded, making this the broadest form of coverage you can buy. You can check out our warranty web page for more details about our program.
Is my Obvi warranty insured? How does that protect me?
Yes! All of our policies are insurance policies that are backed by a licensed and financially stable insurance company. When purchasing a warranty with a multi-year lifespan, the financial stability and ability to pay claims throughout the life of the policy are of utmost importance. With an “A”-rated Obvi warranty in hand, you can rest assured that your claims will be covered.
Does Obvi have a deductible?
Our warranty policies may have a deductible of $100 for each warranty claim. Please refer to the terms and conditions in our policies for more information.
Why are cancellation and transfer options so important?
People’s needs change and Obvi recognizes that. Any manufacturer-extended warranties are not insurance policies and are typically fully earned after 15-60 days. This is one of the biggest disadvantages of buying a manufacturer’s extension at the dealership.
Why are Obvi warranties so much less than other options?
Obvi has streamlined the entire automobile warranty experience to make it easy and affordable. We sell our policies exclusively online, without any dealer markup or fees. This allows us to offer our best price and coverage upfront.
When do Obvi policies expire?
We offer multi-year and kilometre options so it’s best to get a quote or speak with an agent to find out what will work for you. Most manufacturer warranties are for 3 or 4 years.
When is the best time to buy? Can I finance my warranty?
The best price possible is always when the vehicle is new, and you will pay more when the vehicle is off warranty. We provide you with options about how to pay, including financing for up to 36 months. Please connect with an Obvi agent to learn more.